The Packaging: A Temporary Sanctuary

To Esther Kwok, the journey of a piece of art jewellery does not begin at the moment of wearing, but from the sanctuary that protects it. Each creation is housed within a bespoke, hand-crafted house-shaped paper box—symbolising a sturdy, temporary home that provides solid protection during transit.

Driven by a profound respect for the environment, the studio intentionally utilises premium, fully recyclable paper materials for its structural packaging. Once the jewellery safely arrives at its destination and enters the wearer's personal collection, this temporary house completes its mission. By returning the paper elements to the natural recycling cycle, we minimize our ecological footprint, ensuring that the celebration of art coexists harmoniously with the preservation of our planet.

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對Esther Kwok而言，一件當代藝術首飾的旅程，並非始於被佩戴的那一刻，而是源自那份悉心守護它的庇護空間。每件作品皆珍藏於定製的屋形紙盒之中——象徵著一個堅固而溫柔的臨時之所，在運送途中為作品提供最安穩的防護。

基於對自然環境的考慮，在包裝上刻意選用優質且可完全回收的紙質物料。當首飾作品平安抵達目的地，正式進入佩戴者的私人珍藏之時，這個臨時的「家」便完成了它的階段性任務。透過將紙質元素歸還於大自然的循環體系，得以將生態足跡減至最低，確保藝術創作能與地球環境和諧共生。

Standard Presentation Includes | 標準包裝包括

    • Bespoke House-shaped Paper Box & Structured Inner
    • Numbered Certificate of Authenticity (signed by the Artist)
    • Jewellery Care & Conservation Guide
    • A complimentary Anti-tarnish Tab (valid for 12 months to gracefully pacing the natural oxidation process of sterling silver) 
    • 屋形紙盒及內襯
    • 附有編號之藝術品真實性證書（由藝術家親筆簽寫）
    • 首飾護理與保存指南
    • 專屬防氧化紙（有效期12個月，以優雅的姿態緩步純銀自然氧化的時光軌跡）

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Shipping ｜ 運費

Delivery｜配送

Delivery Times｜配送時效

Once we receive your order, the studio will be in touch promptly via email to confirm the expected dispatch date.

當收到您的收藏訂單後，工作室將隨時透過電子郵件與您聯繫，確認預計的發貨日期。

  • In-Stock Items｜現貨作品： Usually dispatched within 3–6 working days. Comprehensive tracking details will be provided upon shipment.
    通常於 3 至 6 個工作天內寄出。作品出貨後，您將收到完整的物流追蹤資訊。

  • Urgent & Special Requests｜特定日期交付： If you require your acquisition by a specific date, please contact us prior to purchase at [info@esther-kwok.com]. We will always endeavour to meet your timeline, though this cannot be guaranteed.
    若您需要在特定日期前收到作品，請於購買前致信 [info@esther-kwok.com]。工作室定會盡力配合您的時間需求，惟未能作絕對保證。

  • Important Address Note｜地址確認： Your art piece will be delivered to the shipping address provided at checkout. Please ensure all details are correct; the studio cannot be held responsible for delays or losses resulting from incorrect address inputs.
    您的藝術作品將送往結賬時提供的地址。請確保所有資料準確無誤；工作室恕不承擔因地址錯誤而導致的延誤或損失之責任。

Delivery Charges｜物流費用

To ensuring the absolute security of your acquisition, all international and local orders are dispatched using fully tracked shipping services.
為確保藝術品完好送達，不論本地或國際訂單，工作室一律採用全程追蹤的速遞服務。

  • Hong Kong SAR ｜香港地區：Complimentary for orders of HKD 600 or above. Sent via SF Express (Pay on Delivery) for orders under HKD 600.
    單次收藏滿 HKD 600 或以上即享免運費禮遇；未滿 HKD 600 之訂單，將由順豐速運寄出，運費採取到付形式。

  • International｜國際藏家：Complimentary for orders of HKD 2,500 or above. Shipped via FedEx / DHL / UPS at a Flat Rate of HKD 350 for orders under HKD 2,500.
    單次收藏滿 HKD 2,500 或以上即享免運費禮遇；未滿 HKD 2,500 之國際訂單，將由 FedEx / DHL / UPS 航空快遞送達，統一收取 HKD 350 定額運費。

International customers are solely responsible for any customs duties, import fees, or local taxes levied by the destination country.
國際藏家需自行承擔目的地國家或地區所徵收的一切進口關稅、海關費用或地方稅項。

If we are unable to deliver to your jurisdiction for any reason, we will notify you immediately for futhrt arrangement.
若因特殊原因無法送達您的指定地區，工作室將第一時間通知您作後續安排。